Your privacy is critically important to us. This policy discloses the privacy practices of Ipregistry, including the website and any features and online services provided by Ipregistry that post or include a link to this Privacy Policy (collectively, the "Services"). It also discusses your choices regarding the use, access and correction of personal data.
Your use of the Services is governed by our Terms of Use and our Data Processing Addendum, which prevail in the event of any conflict with this Privacy Policy.
This Privacy Policy applies to the Ipregistry website and any features and online or offline services provided by Ipregistry that post or make available a link to this Privacy Policy. It does not apply to Ipregistry's services that Ipregistry's customers may use on their own websites, except as described under "Information Collected through the API", to other companies' or organizations' sites to which we link, or to companies that Ipregistry does not own or control, even if such companies are contractors or business partners of Ipregistry.
This Privacy Policy also does not cover how Ipregistry customers may treat your information as the use of your information by such parties is governed by the privacy policies of such parties and is not subject to Ipregistry's control.
If you are a Brazilian resident, California resident, or data subject located in Europe, please see the "Additional Disclosures for California Residents," "Additional Disclosures for Brazilian Residents," and "Additional Disclosures for Data Subjects in Europe and the United Kingdom" sections below. If you have any questions or wish to exercise your rights and choices, please contact us as set out in Section 11.
We only collect information about you if we have a reason to do so, for example, to provide and improve our service or to communicate with you. It can either be information you provide such as when you register an account or information collected automatically while you interact with our Services.
We collect information that you voluntarily provide to us while using the Services. The information we collect includes information relating to identified or identifiable natural persons. The categories of information we collect, including in the last 12 months, contain the following:
You may choose to voluntarily submit other information to us through the Services that we do not request, and, in such instances, you are solely responsible for such information.
We automatically collect information about your device and how your device interacts with our Services. The categories of information we automatically collect, including in the last 12 months, and the methods by which we may collect such information include the following:
Ipregistry uses cookies and similar technologies to identify your device, identify authorized users of the Ipregistry Dashboard, and remember your preferences. You can learn more about what are Cookies, how they are used and why in our Cookie Statement.
Ipregistry may also request access to or otherwise receive information about your device location when you access the Services. Your location data may be based on your IP address and other location-aware technologies. We use location data in connection with providing the Services and to help improve the Services.
Your Web browser automatically sends information to every website you visit, including ours. For example, our server logs may receive and record information such as the pages you access on the Services, referring URLs, your browser type, your operating system, the date and time of your visit, and the duration of your visit to each page.
Log file information may also include a user agent string, a series of characters automatically sent with your network requests that provide information necessary for smooth Internet communications, such as the operating system and browser you used. A user agent string might be used to identify the device originating a message.
Ipregistry offers an API available to its customers via api.ipregistry.co and its regional base URLs. When a customer uses the API, Ipregistry processes the IP addresses and other information sent with the request (e.g. HTTP headers, User-Agent) on behalf of the customer, to answer the request. Ipregistry does not store this information once the request is answered, except in short-lived technical logs written when a request fails, and except for the address of the calling system as described below. The network provider that carries the request keeps its own traffic and security logs. To bill and monitor usage, each request produces a usage record with the IP address of the system calling the API. These records are turned into counters per API key as they arrive, within seconds, and are then discarded. Only an outage on our side can delay this, by 7 days at most. The counters contain no IP address and are kept for up to 12 months. For API keys limited per client, the IP address of the system calling the API is kept for up to 3 hours to apply the limit. When the API is called from an end user's browser, the calling system is that user's device. Ipregistry does not share information collected through the API among customers.
Ipregistry receives information about you from other sources. We may combine the information we receive from third parties with information we collect through the Services. If we do so, Ipregistry will treat the combined information in accordance with the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. The categories of other sources from which we receive and have received information over the prior 12 months include: Internet registries, routing data, geofeeds published by network operators, our own network measurements, commercial and public sources, our business partners and resellers, correction requests, and information submitted through the tools of our website and the dashboard.
We keep information only as long as needed for the purposes described in this Privacy Policy:
We collect and use information for our legitimate interests and for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the prior 12 months, include as follows:
As stated above, Ipregistry uses information such as your first and last name, telephone number, email address, postal address, billing information, or other contact information we obtain from you, our customers, or our business partners, for the purposes of providing, enhancing, or improving our IP geolocation, threat and fraud detection, user-agent parsing, databases, LIR services, and other services and products.
For the Internet number resources we register, sponsor or lease, we use the information above to verify the holder and the signer as the RIPE NCC requires, to check them against the official sanctions lists of the European Union, France and the United Nations, to prepare and sign the agreement, to register the resource with the RIPE NCC, and to bill and renew it. This processing is necessary to perform the agreement and to meet our legal and contractual obligations as a RIPE NCC member.
Ipregistry maintains one or more contact lists (with email addresses and other information) to allow Ipregistry to communicate with individuals who do business with Ipregistry or who have expressed an interest in the Services. We may contact you to confirm your purchases or respond to requests that you make, notify you of changes to your account or the Services, for marketing purposes, or otherwise inform you of information related to our business or your account with us.
Ipregistry uses the information we collect about you for a variety of website administration and customization purposes. For example, we use your information to process your registration request, provide you with services and communications that you have requested, send you email updates and other communications, customize features of the Services, deliver the Services content to you, measure Services traffic, measure user interests and traffic patterns, and improve the Services.
If you receive data from us that you believe is incorrect, you can submit a data correction request by email at [email protected], or through any other channel we offer for this purpose, such as our dashboard or applications. Network operators can also publish a geofeed, which we read to correct the location of their IP addresses. We use the information you submit to review and respond to your correction request, and update our databases as appropriate. Any data updated within our databases may be used and shared in accordance with the practices described in this Privacy Policy.
If you use the tools available on our website, we use the information you submit to provide you with results. We may also use it to measure and improve our Services and our data, unless the tool states that the information is not stored. Any data updated within our databases may be used and shared in accordance with the practices described in this Privacy Policy.
We also use information with your consent, including for the following purposes: to allow you to participate in our surveys; and to fulfill any other purpose disclosed to you and with your consent.
Some of our lawful bases for processing your information stem from our customers on whose behalf we provide services.
Ipregistry uses information that does not identify you for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use your information, please see Section 6 below.
We share information we collect in accordance with the practices described in this Privacy Policy. The categories of recipients with whom we share information, including in the last 12 months, include the following:
We provide your information to our service providers, contractors, and business partners, for the purpose of delivering services to you as well as for purposes related to Services administration and operation, including conducting analytics. When sharing information for the purpose of providing you with the services you request, we will share your information only as necessary for the service provider working on Ipregistry's behalf to complete its work for us. For example, when you pay on the Services, your card details go directly to our payment provider (Stripe or PayPal). We share with it the information needed to complete the transaction, such as your name, email address and billing address, and we receive back the outcome of the payment and limited details of the payment method.
For LIR services, we share with the RIPE NCC the information it requires to register a resource and to audit its holder. RIPE NCC policies require the holder's name, address and contact email addresses to be published in the public RIPE Database, where anyone can look them up. The copy of the identity document and selfie, and the supporting documents, are only shared with the RIPE NCC when it asks for them during an audit.
One aspect of Ipregistry's products and services is the provision of databases to our customers and other third parties, including our business partners and resellers. These databases include information such as IP addresses and corresponding data pertaining to such IP addresses, such as geolocation data, fraud analysis data, and related information. Such databases are compiled from the sources listed in section 2. In addition, we respond to API queries from our customers.
Our customers receive, through the API and our datasets, the information we hold about IP addresses, which may include an IP address you use. We do not pass on to a customer what another customer sends through the API.
We may share your information with vendors and other parties for purposes of measuring and improving our Service, and enabling other enhancements. Vendors may act as our service providers, or in certain contexts, independently decide how to process your information.
We reserve the right to disclose your information to appropriate third parties if we are required to do so by law or we believe that such action is necessary in order (a) to comply with a legal process such as a search warrant, subpoena, or court order; (b) to protect the company's rights and property; (c) to investigate reports of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of the Website or Services; or (e) to respond to emergencies, such as when we believe someone's physical safety is at risk. Ipregistry may be required to disclose information in a life-threatening emergency or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Over time, Ipregistry may buy or sell various assets. In the event that we sell some or all of our assets, or our company is acquired by another company, or during the negotiation of such sale or acquisition, our databases and any information we collect may be among the transferred or negotiated assets. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
We may share your information for any other purpose disclosed to you and with your consent.
Without limiting the foregoing, in our sole discretion, Ipregistry shares information that does not identify you with third parties, including our customers, for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see Section 6 below.
We measure the audience of the website with Cloudflare Web Analytics. It counts page views in aggregate, sets no cookie, stores nothing on your device and does not follow you across other websites. We rely on our legitimate interest in knowing how the website is used. You can object by blocking it in your browser, without any effect on the website.
Some features of the website and the dashboard load only with your consent: live chat (Crisp, France), comments under blog posts (Disqus, United States), the partner code that credits an affiliate when you sign up, and usage recordings of the dashboard (Microsoft Clarity, United States), which replay sessions and heatmaps to us, with typed text masked, so that we can improve it. Each of them is described, with the cookies it sets and for how long, on our cookie settings page. Three other providers set cookies that need no consent: Noticeable (France), which publishes our product updates and our notices on the website and in the dashboard; Stripe, our payment provider in the dashboard, whose cookies serve fraud prevention; and Cloudflare, our hosting provider, which sets a security cookie only when it screens traffic during an attack. We do not use advertising cookies and do not track you across other websites.
Ipregistry does not control the information collection, use, or sharing practices of such parties, and we encourage you to consult their online policies.
When you create an account, its email address is subscribed to our notices, which announce changes to our legal documents, service providers and prices, and to our product updates. Each of these emails contains a link to unsubscribe. If you are a registered member of the Services, you can make changes to your account information by logging into the Ipregistry Dashboard and modifying your preferences. If you do not wish to receive email notifications from us, you may opt out by contacting us at [email protected] with your request. In addition, certain email communications we send to you, such as newsletters and promotional announcements, contain a clearly worded "Unsubscribe" link allowing you to withdraw your permission for future mailings. Please note that we reserve the right to send you certain communications relating to your account or use of the Services (for example, administrative and service announcements) and these transactional account messages may be unaffected even if you opt out from marketing communications.
As discussed above in Section 4 of this Privacy Policy, Ipregistry may share information about an IP address you use, held in our databases, with our customers and third parties as part of their use of the Ipregistry Services. To ask us to stop sharing information about you, or to correct it, contact us as set out in Section 11. We will handle your request as the law that applies to you requires. If you are a Brazilian resident, a resident of California, or a data subject located in Europe, you may have certain rights with respect to such information as set out in the "Additional Disclosures for Brazilian Residents," "Additional Disclosures for California Residents," and "Additional Disclosures for Data Subjects in Europe and the United Kingdom" sections below. Please note that under certain circumstances as required by applicable law, you may have different rights for marketing and advertising uses of your information than for purposes related to security, fraud detection, and other similar purposes.
Optional cookies and scripts load only once you allow them. You can allow or refuse each purpose, and change your mind at any time, on the cookie settings page linked in the footer of every page. Your choice is kept for six months. You can also delete or block cookies in your browser; blocking essential cookies may affect functionalities as described in our Cookie Statement. When your browser sends a Global Privacy Control signal, we treat it as a refusal of every optional purpose and do not ask; you can still allow a purpose yourself on the cookie settings page.
We are based in France and the information we collect is governed by the laws of France and of the European Union. Some of our service providers are located outside the European Economic Area, in particular in the United States, so information collected through the Services may be transferred to, processed and stored in those countries. When we transfer personal data outside the European Economic Area, we rely on the Standard Contractual Clauses, or on an adequacy decision of the European Commission, such as the EU-U.S. Data Privacy Framework for the providers certified under it. Our service providers and their countries are listed on our service providers page.
While no online service is 100% secure, we work very hard to protect your information against unauthorized access or alteration, and take reasonable measures to do so, such as keeping software up-to-date, restricting access to internal services and using state-of-the-art authentication and encryption methods. However, no physical or electronic security system is impenetrable. Ipregistry cannot guarantee the security of the Service's servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
The Services are intended for businesses and adults, and not for anyone under the age of 18. Ipregistry does not knowingly collect information from anyone under that age. If you are a parent or guardian, and believe we have collected information about your child in violation of this policy, please contact us at the address set forth in Section 11 below. We do not knowingly "sell" as defined by the CCPA the personal information of minors under 16 years old who are California residents without their affirmative authorization.
We will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. If there are significant material changes to this Privacy Policy or in how we use your information, an announcement will be made on our notices page and shown in the dashboard. More generally, it is encouraged to periodically review this Privacy Policy to be informed of how we are collecting and using your information.
If you have any questions or complaints about this Privacy Policy, or you wish to exercise your opt-out rights hereunder or access or correct data applicable to you, please contact us by email at [email protected], or by mail:
Elaunira SARL (Ipregistry)
1 Chemin des Rosiers
06800 Cagnes-sur-Mer, France